Effective Date: 21st April 2025
At RDXlectronics, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when visiting our website or interacting with our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company name, job title, shipping and billing addresses.
- Technical Data: IP address, browser type, operating system, pages visited, and time spent on our website.
- Transactional Data: Details of products or services you have purchased or inquired about.
- Communication Data: Messages or inquiries submitted through our contact forms, emails, or support systems.
2. How We Use Your Information
We use the collected information to:
- Process orders and deliver products or services
- Respond to inquiries and provide technical or customer support
- Customize and improve our website and user experience
- Send updates about new products, promotions, or company news (only with your consent)
- Prevent fraud, maintain security, and comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Trusted service providers who assist in website hosting, payment processing, or logistics
- Law enforcement or regulatory authorities when required by law
- Internal team members to fulfill customer service or technical support functions
4. Data Security
We take data security seriously and use industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and remember user preferences. You can control or disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of incorrect or outdated information
- Request deletion of your data (subject to legal or contractual obligations)
- Opt out of marketing communications at any time
- To exercise any of these rights, please contact us at contact@rdxlectronics.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: contact@rdxlectronics.com
Phone: +91-XXXXXXXXXX